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I have been using Spectrum for the past two years now. They are without a doubt a wonderful and reliable company. Not only do they do exceptional work on my (extremely) used area rugs, their customer service cannot be beat. I highly recommend Spectrum if you are looking for great service--both product and customer.
I recently had a frozen pipe burst in my home and the resulting water damage flooded my finished basement. I called Spectrum right away and they were at my doorstep within an hour. The technicians Robert, Josh, Victor and the owner of the company Jim, took immediate action and saved my furniture from further damage. They had the water extracted and the carpet removed in no time. I have Nationwide insurance and Spectrum worked directly with my adjuster and payment was handled between the insurance company and Spectrum, without any stress on me. I am so, so happy with Spectrum and their staff, I recommend them all the time!